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LifeSpace Plus — Furniture Hub, New & Used

Cover & terms

Warranty

Shop with clear cover on Brand-new furniture and honest, item-by-item condition details on every Pre-loved piece.

  • Brand-new

    Peace of mind

    Includes a one-year structural warranty from the day you buy.

  • Pre-loved

    Checked & clear

    See the actual item, its photos and recorded condition before you decide.

Secondhand furniture, excluding whitegoods, has no voluntary store warranty. Your consumer rights still apply. We do not accept returns or exchanges of secondhand furniture or whitegoods for change of mind. Pre-loved whitegoods are tested before sale and carry a one-month store warranty from the day you receive them.

What's covered

  • Frame failure, joint separation or structural collapse under normal household use.

The furniture warranty covers the structure of brand-new furniture. Pre-loved whitegoods (fridges, washing machines and dryers) are covered by a one-month store warranty from the day you receive them.

What isn't covered

These are part of normal use rather than faults. This mirrors standard industry terms and doesn't affect your rights for genuine faults.

  • Fabric, foam, cushions, seams, stitching and moving parts.
  • Natural fading or creasing of leather and fabric over time.
  • Foam and cushions softening with use.
  • Minor timber grain and colour variation.
  • Size variation of up to 5% on handmade items.
  • Fabric pilling.
  • Damage from assembly, misuse, spills, pets or normal wear.
  • Commercial use of furniture intended for the home.

Conditions

  • Keep your tax invoice — it's your proof of purchase.
  • Furniture must have been used for its intended purpose in a domestic setting.
  • We assess every claim against the fault and explain the remedy we can offer.

This warranty sits on top of your rights under the Australian Consumer Law — it doesn't replace or limit them. Our goods come with guarantees that cannot be excluded.

A structural issue with brand-new furniture?

Start a warranty claim and we'll assess it within one business day.

Claim warranty

Still have a question?

We aim to reply within one business day.

Call us
PRICE PROMISE

Never beaten on price

Find the same piece cheaper in Brisbane and we’ll beat it.

Price Promise

T&C: Bring a written quote from a Brisbane retailer for the same item.